FAQ

Do you ship internationally? 
We ship to all countries of the world. Please, consider the different shipping times depending on the country.

Do you offer deals if I order a high quantity of wall charts?
Please write us an email to get a customized offer. 

Do you accept returns? 
You can ship back items received within 14 days. At this moment we unfortunately don't provide pre paid shipping back labels.

What payment methods do you accept? 
JosefundJosefine.com accepts the following form of payments: Visa, Mastercard, American Express, Apple Pay, PayPal and Vorkasse. You can chose these payment methods at checkout.

How long does it take to ship my order?
Once you've placed your order, it usually takes 24 to 48 hours to process it for delivery.

How can i track my order?
Once you have placed your order, we will send you a confirmation email to track the status of your order.

Can i buy your products in shops or fairs? 
You can find JosefundJosefine original antique collections and reprints at Vintage Fabrik in Vienna, Austria and Munich, Germany. We are also joining fairs in all over Europe. To be up to date about the events we are joining, sign up for our newsletter.

How long does it take to process a return?
Returns are confirmed within 14 days of receiving the package at our warehouse. Once your return is accepted, the credit will be issued within 14 days of our services accepting your return.