Shipping and Returns

Country Shipping Time
Austria Arrives in 3-7 business days Orders up to 50€: 9€
Orders 50€ and over: FREE
Germany Arrives in 3-7 business days Orders up to 100€: 9€
Orders 100€ and over: FREE
Europe Arrives in 4-9 business days

Orders up to 190€: 19€
Orders 190€ and over: FREE 

International Arrives in 10-20 business days

Orders up to 290€: 29€
Orders 290€ and over: FREE

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Josef und Josefine is not responsible for these charges if they are applied and are your responsibility as the customer. 
Refunds, returns and exchanges 
We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at with your order number and a photo of the item’s condition.

If you have any further questions, please don't hesitate to contact us.